Aviso de privacidad

The privacy notice is part of the use of the website www.ekomercio.com.mx

IDENTITY AND ADDRESS OF THE CONTROLLER

EKOMERCIO ELECTRONICO, S.A. de C.V., (hereinafter “EKOMERCIO ELECTRONICO”) with address to hear and receive notifications at Torre Mural, Av. Insurgentes Sur 1605, 30th floor, Colonia San José Insurgentes, Mayor's Office Benito Juárez C.P. 03900, in compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations and, in order to guarantee the privacy of Personal Data, makes this privacy notice known to you .

PERSONAL DATA TO BE COLLECTED

In order for EKOMERCIO ELECTRÓNICO to carry out the purposes described in this privacy notice, it will collect the following data:

• Full name
• Business
• Phones
• Email (Mail)

It is important to mention that EKOMERCIO ELECTRÓNICO will not collect or process Sensitive Data.

PURPOSES

The information will be used for the following purposes which are necessary to provide the products and services of EKOMERCIO ELECTRÓNICO:

• Identify your identity
• Contact users and potential clients when necessary
• Report changes to our products or services
• Comply with the obligations set forth in the applicable legislation.

Additionally, your information will be used for the following secondary purposes:

• To send you communications for marketing, advertising and commercial prospecting purposes
• Offer you other products or services of its own or of any of its affiliates, subsidiaries, holding companies, associates, commission agents or member companies of the same corporate group to which EKOMERCIO ELECTRÓNICO belongs
• Send you promotions of other goods or services related to the aforementioned products and services.
• For the application of surveys to improve the quality of the products and services offered.

PERSONAL DATA PROTECTION 

The security and confidentiality of the data that users provide when contracting a service or buying a product online will be protected by a secure server under the Secure Socket Layer (SSL) protocol, in such a way that the data sent will be transmitted encrypted to ensure your safeguard. 

TRANSFERS OF INFORMATION WITH THIRD PARTIES

EKOMERCIO ELECTRÓNICO may transfer your Personal Data to third parties in accordance with the provisions of article 37 of "The Law", likewise, make data referrals to comply with the obligations contracted with customers.

Therefore, EKOMERCIO ELECTRÓNICO may transfer your Personal Data without requiring your consent to the following entities: 

1. Affiliated companies, subsidiaries and parties related to EKOMERCIO ELECTRÓNICO, or where appropriate, to any company of the same EKOMERCIO ELECTRÓNICO group that operates under the same Internal Policies.
2. Competent authorities in the cases provided for by the applicable Legislation
3. Other transmissions provided for in the aforementioned Law and its Regulations. 

Third parties and entities receiving Personal Data assume the same obligations and / or responsibilities as EKOMERCIO ELECTRÓNICO, in accordance with what is described in this Privacy Notice.

In our notification program for promotions, offers and services via email, only EKOMERCIO ELECTRÓNICO has access to the information collected. This type of advertising is done through notices and promotional e-mail messages, which will only be sent to you and to those contacts registered for that purpose. You can modify or oppose this indication at any time by sending us an email to atencion.arco@ekomercio. com.mx. In emails sent, offers from third parties that are our business partners may occasionally be included.

ARCO RIGHTS AND / OR REVOCATION OF CONSENT

The Holders may exercise their Rights of Access, Rectification, Cancellation and / or Opposition ("ARCO" Rights) provided for in the Law.

The area responsible for the management and administration of Personal Data is the Marketing Department, who can be contacted by email atencion.arco@ekomercio.com.mx or directly at our offices located at Av. Insurgentes Sur 1605, piso 30 Colonia San José Insurgentes, Mayor's Office Benito Juárez CP 03900.

As Owner of Personal Data, the "User" may exercise the ARCO rights (access, cancellation, rectification and opposition to the processing of their Personal Data), or else, revoke the consent granted to EKOMERCIO ELECTRÓNICO for the processing of their Personal Data , sending your request directly to the Marketing Department through the email account: atencion.arco@ekomercio.com.mx

Said request must contain at least: (a) name and address or other means to communicate the response to your request; (b) the documents that prove your identity or, where appropriate, the legal representation; (c) the clear and precise description of the Personal Data with respect to which it is requested to exercise any of the ARCO rights, (d) the express declaration to revoke your consent to the processing of your Personal Data and therefore, so that they are not used ; (d) any other element that facilitates the location of the Personal Data.

Within a maximum period of 10 (ten) business days we will respond to your request and inform you of its origin.

In the event that you consider that EKOMERCIO ELECTRÓNICO has violated your right to the protection of your Personal Data, you have the right to go to the National Institute of Transparency, Access to Information and Protection of Personal Data ("INAI").

LIMITATION OF USE AND DISCLOSURE OF INFORMATION

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

• Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Prosecutor's Office, so that your personal data is not used to receive advertising or promotions from goods or services companies. For more information about this registry, you can consult the PROFECO Internet portal, or contact it directly.
• The use of tracking technologies on our Internet portal.
• We inform you that the pages and sites of EKOMERCIO ELECTRÓNICO DO NOT use technologies with which it is possible to monitor your behavior on the Internet.

WHAT ARE COOKIES AND HOW ARE THEY USED? 

Cookies are small pieces of information that are sent by the website to your browser and are stored on your computer's hard drive and are used to determine your preferences when you connect to the services of our sites, as well as to track certain behaviors. or activities carried out by you within our sites. In some sections of our site we require that the client have cookies enabled since some of the functionalities require them to work. Cookies allow us: a) to recognize you when you enter our sites and offer you a personalized experience, b) to know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth you have selected when entering the home page of our sites, so that we know what type of information is advisable to download, c) calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting your habits and preferences, information that is useful to us to improve content, headlines and promotions for users. Cookies also help us track some activities, for example, in some of the surveys that we launch online, we can use cookies to detect if the user has already filled out the survey and avoid displaying it again, if they have. However, cookies will allow you to take advantage of the most beneficial features that we offer, so we recommend that you leave them enabled. The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are investigated. In the case of the use of cookies, the "help" button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to make the browser notify you when you receive a new cookie or how to disable all cookies.

VIDEO RECORDED AREAS

EKOMERCIO ELECTRÓNICO, will be able to make video recordings in common areas regarding the visitors to the facilities, the image of the people who enter and pass through the facilities will be used for security measures, as specified in the Privacy Notice of the Closed Circuit TV (CCTV), which can be consulted in the Video-Recording areas at the EKOMERCIO ELECTRÓNICO facilities.

CHANGES TO THE PRIVACY NOTICE

We reserve the right to make modifications or updates to this privacy notice at any time, to attend to new legislation or jurisprudence, internal policies, new requirements for the provision or offer of our services or products and market practices.

These modifications will be available to the public through the following means: on our Internet page www.ekomercio.com.mx, privacy notice section, indicating the date of the last update of the Notice.

ACCEPTANCE OF TERMS

This privacy statement is subject to the terms and conditions of the EKOMERCIO ELECTRÓNICO website described above, which constitutes a legal agreement between the user and EKOMERCIO ELECTRÓNICO. If the user uses the services on the EKOMERCIO ELECTRÓNICO site, it means that they have read, understood and accepted the terms set forth above.

Last update date December 2021.